Our Insurance Backed Guarantee

Provided by the Consumer Protection Association

Our Guarantee to You

Although Trident Windows have been trading for over 25 years we want to give every single one of our customers peace of mind when they place an order with us.

To ensure this is possible all our customers receive an insurance backed guarantee from the Consumer Protection Association (CPA).

When having home improvement works carried out on your property, it is essential to make sure an insurance policy is in place and given to you, by way of business, as part of the overall sale to protect you from unforeseeable circumstances.

An Insurance Backed Guarantee (IBG) is valuable protection in the unlikely event of an installation company or contractor ceasing to trade. Only use a company or contractor who will provide you with a home improvement guarantee – with the paperwork to prove it. Otherwise, you could believe you are covered when you are not.

The Consumer Protection Association (CPA) provides its members with Insurance Backed Guarantees for every project. This protects you in the unlikely event that a tradesperson or company ceases to trade due to liquidation or bankruptcy. We also provide deposit protection for home improvement projects.

If, due to the liquidation, receivership, administration or winding up of the business due to bankruptcy, state retirement or death of the principal(s), the company no longer exists – you will be covered by the IBG.

However, the guarantee given to the installing company by the CPA is valid the whole time they are trading and so any defects should be corrected by them.

Depending on the work undertaken the IBG is available for a period up to 10 years and is underwritten by an authorised insurer.

If you have any questions about the insurance backed guarantee feel free to give us a call or you can visit the CPA website, www.thecpa.co.uk

We are FENSA registered and supply the whole of Sussex including Brighton, Crawley, Horsham, Haywards Heath, Burgess Hill, Shoreham by Sea, Worthing, Littlehampton, Bognor Regis, Chichester and everywhere in-between!

(We do travel further afield – so just drop us a line and we will see what we can do!)

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Service

We know you are trusting us with a major investment. We work hard to ensure the service you receive is never less than excellent.

Quality

Our products and workmanship are always of the very highest standard, giving you the confidence that with Trident, you made the right choice.

Choice

Our extensive range of styles, designs and colours allows you to choose the look and feel you really want for your home or business, every time.

Trident – Service You Can Trust

We understand the need for expertise – from our initial quote through to completion of the installation. At every step you will deal with experienced engineers and installers who know we are providing an important service for your home or business, and meeting your needs is all that matters.

Quality build and service

High specification fixtures and fittings
High performance and energy saving
Precision engineered Products
Comprehensive product range and choice
Made to measure – built to last

Peace of mind

10 Year Warranty
Fitted by fully trained installers
Manufactured in UK
Long established local company

Thinking of replacement windows and doors?

We would be pleased to arrange a personal visit and provide you with a free no-obligation quotation.

Arrange an appointment today.

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Celebrating 25 Years

We area local family business… providing a quality, professional and trusted service. Trident Windows have enjoyed over 25 years in business installing quality windows and doors to residential and commercial customers in Worthing and the south.

Quality products expertly fitted

All our products are UK manufactured with a 10 Year Warranty for total peace of mind.

For further information about our services please contact us:

01903 20 20 20

Installing UPVC Doors and Windows across Sussex, Including Brighton, Worthing, Chichester, Haywards Heath, Burgess Hill and Horsham.

     Excellent  
     Based on 71 reviews 
    
 
 
   
 
 
        
   Barbara Spray 
 2024-07-12
 
 
 Trustindex verifies that the original source of the review is Google. Was treated as a valued customer from initial enquiry to fitting for my replacement windows.  Good product at a competitive price, great fitters who left everything clean and tidy and a local family firm who know the meaning of customer service I could not have wished for better.  Would recommend Trident without hesitation.
  
 
       
   Harry Burley 
 2024-07-09
 
 
 Trustindex verifies that the original source of the review is Google. Excellent from start to finish. Quote received really quickly and the windows were replaced within 3 weeks of them first visiting. Really competitive prices, very friendly staff and I would highly recommend.
  
 
       
   Kevin Hemming 
 2024-05-11
 
 
 Trustindex verifies that the original source of the review is Google. We are so pleased with our windows, the anthracite grey flush fit has transformed the look of the house and service throughout has been superb, from sales to fitting! Really pleased to support a local business, big thank you to Glen, and Luke, Ned and all the fitters.
  
 
       
   Archie Giggs 
 2024-04-19
 
 
 Trustindex verifies that the original source of the review is Google. We have had Trident windows replace all windows and doors in a phased approach over the last couple of years.  We have found their pricing to be competitive and the sales service efficient and friendly.   Survey and subsequent installation has always happened as planned and fitters work in a clean and tidy manner.  We did have an after install issue on one occasion and a phone call to the office saw a fitter quickly come round and the issue resolved the same day.
I would not hesitate to recommend Trident.
  
 
       
   Carly Dove 
 2024-02-29
 
 
 Trustindex verifies that the original source of the review is Google. Efficient service, informed at every step. Once at the property all work was to an excellent standard and ensured the property was maintained and to a standard we were happy with. Highly recommend the team
  
 
       
   Matthew Burry 
 2024-02-24
 
 
 Trustindex verifies that the original source of the review is Google. Fantastic service from Trident.  Competitive quote, great communication and brilliant fitting from their team for who nothing was too much trouble.  Delighted with our new windows and doors.  Highly recommended!
  
 
       
   Lea Baker 
 2024-02-23
 
 
 Trustindex verifies that the original source of the review is Google. Fantastic service from Trident Windows who fixed one of our window frames, enabled us to open our kitchen window again, fitted new glass in one of our windows and enabled us to shut two small windows that hadn't shut properly in years. From the initial consultation done by Glenn to the measurements and then final fitting by Alex and Simon, it was a great experience and pleasure dealing with all of them. Not only are our windows fixed now, they even re-aligned our front door which now opens and closes much better (and wasn't even something we knew we needed doing). A job well done - will definitely recommend to friends and family! Thank you
  
 
       
   Sam Berwick 
 2024-02-16
 
 
 Trustindex verifies that the original source of the review is Google. Thank you Trident. We are so pleased with everything from start to finish. Glen has been brilliant from the start, listening to what we wanted and giving us advice on what would suit us based on what we were planning to do with the property. This was unlike others who came to quote us, and very much why we chose Trident!

The guys who came and rectified issues with our existing windows (not fitted by Trident) and fit our new window and doors, were also great, polite, friendly and tidy. The office staff have also been great and helped us rectify a slight issue that we had with our front door quickly and with no bother. Thank you.

We would highly recommend Trident and will use them again.
  
 
       
   Nigel Jupp 
 2024-02-02
 
 
 Trustindex verifies that the original source of the review is Google. Excellent service. Lovely new front door fitted which was supplied quicker than estimated. Very happy thank you!  Nigel & Melanie.
  
 
       
   Paul Ward 
 2024-02-01
 
 
 Trustindex verifies that the original source of the review is Google. We recently had a double glazed door fitted. This is our second project with Trident. From start to finish they were extremely professional in making sure from initial quote (very competitive) to fitting was a seamless experience. Would certainly have no hesitation in recommending and using them again.